March 2024: COVID 19 Policy Update

Our showroom is open to walk in customers. 

Our service department (shop area) will be closed to customers, indefinitely.

To give our valued employees a full lunch break, we are closed between 12pm and 1pm, daily.

How can I get my parts fast, and efficiently?

1) Please give us a call, text or email to order.

2) Using online parts catalogues if possible:

New Holland Parts

Case Parts

Cub Cadet Parts: You must have the full model and serial number from your unit, BEFORE you call. Details on how it can be found on your equipment can be found here.

3) Further details can be found on our Parts page.

How can I book service work?

1) Please give us a call, text or email.

2) We are working diligently to complete service jobs in our shop, and in the que. We ask for your continued patience. We are continuing to work with our suppliers to source parts for essential repairs.

**Please note: we are continuing to experience a 3 week delay in the booking of non-essential/urgent repairs, includes Cub Cadet warranty and servicing. We apologize for any inconvenience**

3) Further details can be found on our Service page.

I have a sales inquiry, how do I get in touch?

1) Please give us a call, text or email. Feel free to walk around our yard. We will keep our distance.

2) If you are awaiting delivery, we are working diligently to keep our commitment to you.

Contact Information:

Parts:  bobjr@richardsequipment.com kevin.johnston@richardsequipment.com   parts@richardsequipment.com

Sales:  jamie.nielsen@richardsequipment.com   larry.wood@richardsequipment.com   glenn.richards@richardsequpment.com bob.richards@richardsequipment.com

Service: service@richardsequipment.com

Hours

Our Monday to Friday business hours remain unchanged (unless noted), we are closed from 12noon-1pm to give our valued employees a full lunch break.

We, along with our staff and their families, appreciate your continued support.

Bob Richards Stewart Richards

Our Employee Policy